What We Do
A Fractional CIO is an experienced, multi-faceted senior technology professional who serves as the part-time chief information officer (CIO) for organizations that otherwise could not afford or would not need a full time executive. Fractional CIOs serve several companies and, when not at your site, is still working, still available, still thinking about what you need and how to get it for you.
Independent - On your side and in it for the long term; vendor agnostic; trusted advisor
Strategic - Work strategically yet deliver reality
Experience - Experienced technology executive leader; multi-company/industry perspective
Business-focused - Business drivers feed technology
Liaison - Make your technology suppliers/outsourcing and staff work successfully
Value – Increase agility; fractional and flexibility cost
Return - Align technology spending with business objectives, define and measure ROI
Reduce Risk – Temporary to long-term in your control
GrooveCIO has developed the ideal model for small and medium sized businesses. The “fractional CIO” approach provides Highwood USA with affordable access to top talent and strategic guidance for IT. Rick provides informed choices for each project we are tackling—from back-ups and disaster recovery to higher speed service and VPNs. He is mentoring our in-house staff to grow their capabilities, and is negotiating with vendors on our behalf to get the right systems for Highwood—fitting our needs today and for years of growth. Rick has been available at all hours to tackle emerging issues and outages. He fits in with our culture of ‘Get Stuff Done’ and is engaged and open with everyone on our team. Frankly, Highwood could not afford to have this caliber of talent as a full-time position, so sharing a CIO with other businesses in the area is an optimal solution—we get the highest quality IT leadership available for a fraction of the cost.
CEO, HIGHWOOD USA
GrooveCIO was instrumental to the success of our recent Epicor ERP upgrade project at Bracalente Manufacturing Group. Rick's manufacturing and operations experience combined with his deep knowledge of ERP upgrades and implementations enabled us to keep the project moving forward to successful launch with zero delays in shipping product to our customers. I personally appreciated his willingness to share his knowledge and mentor me as I continue to gain valuable experience on many different aspects of systems and IT infrastructure.
BUSINESS PROCESS LEAD / IT LEAD
BRACALENTE MANUFACTURING CORPORATION
Fractional CIO Role and Responsibilities
The following are typical responsibilities of the Fractional CIO.
IT and business strategic alignment
IT leadership and management
Key performance metrics definition and reporting
ROI evaluation and budgeting
Service provider and resource management
IT and business risk management
Business process design and optimization
IT governance, security and compliance management
Disaster recovery and business continuity planning
Contract review, negotiation and management
Executive team advisor
A significant advantage of having a CIO is that you now have a single point of contact and a person solely responsible for designing a technology strategy and the infrastructure and applications that will meet your business goals. Because the technology leader is an integral part of your executive team, the technology strategy and roadmap will closely align with your business needs and drivers and allow your business to be competitive and productive.
A CIO typically brings years of experience and a wealth of information to your organization. Whether it is determining the best technology strategy, infrastructure strategy, educating you on how to utilize social media to grow business, or explaining how cloud computing may be right for you, your CIO provides leadership and vision.
Working closely with both the business side of your business and the technology side, your CIO helps ensure that the business drivers and needs are being met by your current and future technology strategy. Your CIO can translate business speak into technology terms and also explain technology solutions in layman’s terms. This allows both the business and technology teams to understand goals, technology, and business drivers.
A Fractional CIO can help align technology spending with business objectives. The Fractional CIO can also help to measure technology expenses against, maintain budgets, define ROI baselines, and help your business decide which technology projects, services, or applications will meet your business needs and what the return on investment will be.